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Refund Policy

Returns & Exchanges

Due to the intimate nature of our products, we do not accept returns or exchanges for hygiene reasons. However, if you receive a damaged, defective, or incorrect item, we will gladly replace it or offer a refund.

Eligibility for Refunds

✅ Items must be unused, unworn, and in original packaging.
✅ You must request a refund within 7 days of receiving your order.
✅ Proof of purchase & photos of the issue are required.

Non-Refundable Items

❌ Lingerie, bodysuits, and undergarments (for hygiene reasons)
❌ Items marked Final Sale
❌ Gift cards

How to Request a Refund

1️⃣ Email [Your Email] with your order number & issue details.
2️⃣ Our team will review your request and respond within 3 business days.
3️⃣ If approved, refunds will be processed back to your original payment method within 7 days.

💌 Need Help? Contact us at roses@kuttinupinred.com

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